Terms and Conditions New

1. About Luna Bloom Cosmetics

Luna Bloom Cosmetics is an online retailer dedicated to offering carefully curated beauty, skincare, hair care, wellness, beauty tools, beauty devices, and lifestyle products sourced from trusted global suppliers.

Our mission is to make high-quality beauty and wellness products accessible through a seamless online shopping experience, combining carefully selected products with reliable customer service and worldwide delivery.

We are committed to providing accurate product information, competitive pricing, secure online shopping, and exceptional customer support. While we strive to ensure all information on our website is accurate and up to date, product specifications, packaging, availability, and pricing may change without prior notice as manufacturers and suppliers update their products.

Luna Bloom Cosmetics continually evaluates and expands its product selection to offer customers innovative beauty, skincare, wellness, and lifestyle products designed to support confidence, self-care, and everyday well-being.

2. Eligibility

By accessing, browsing, or using the Luna Bloom Cosmetics website, you represent and warrant that:

• You are at least 18 years of age, or you are using this website under the supervision and consent of a parent or legal guardian.
• You have the legal capacity and authority to enter into a legally binding agreement.
• All information you provide, including your name, billing information, shipping address, email address, and payment details, is accurate, complete, and current.
• You will promptly update your information if any details change.
• You will use this website only for lawful purposes and in accordance with these Terms & Conditions.
• You will not use this website to engage in fraudulent, unlawful, abusive, or unauthorized activities.
• You will not attempt to interfere with the security, functionality, or operation of this website or access areas of the website without authorization.
• You understand that Luna Bloom Cosmetics reserves the right to refuse service, cancel orders, suspend accounts, or terminate access to the website if we reasonably believe these Terms & Conditions have been violated or if fraudulent, suspicious, or unlawful activity is detected.

If you do not meet these eligibility requirements, you should not use this website or place an order through Luna Bloom Cosmetics.

3. Products

Luna Bloom Cosmetics offers a carefully curated selection of beauty, skincare, hair care, wellness, beauty tools, beauty devices, and lifestyle products sourced from trusted suppliers.

We make reasonable efforts to ensure that all product descriptions, specifications, ingredients, pricing, images, colors, dimensions, compatibility information, and other content displayed on our website are accurate and up to date. However, we do not warrant or guarantee that any product description, image, specification, ingredient list, packaging, color, pricing, availability, or other content is complete, accurate, current, reliable, or free from errors at all times.

Actual product appearance, colors, packaging, labeling, ingredients, sizing, dimensions, accessories, or specifications may vary from the images displayed on our website due to manufacturer updates, supplier changes, production variations, monitor settings, lighting conditions, or other factors beyond our control.

Luna Bloom Cosmetics reserves the right, at any time and without prior notice, to:

• Modify, discontinue, replace, or update any product;
• Correct pricing, typographical, technical, or product information errors;
• Change product specifications, packaging, ingredients, designs, or availability;
• Limit quantities available for purchase;
• Refuse or cancel orders affected by pricing errors, inventory discrepancies, supplier issues, suspected fraud, or other circumstances beyond our reasonable control.

Product availability is not guaranteed and may change without notice. Products displayed on our website may become unavailable, discontinued, or temporarily out of stock at any time.

Customers are solely responsible for reviewing product descriptions, specifications, ingredients, compatibility information, warnings, and usage instructions before purchasing and using any product. If you have allergies, sensitivities, medical conditions, or concerns regarding a product’s suitability, you should consult a qualified healthcare professional before use.

To the fullest extent permitted by applicable law, Luna Bloom Cosmetics disclaims all express or implied warranties regarding products offered through this website, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or performance, except where such warranties cannot legally be excluded.

Nothing in this section limits or excludes any rights or remedies that cannot be limited or excluded under applicable consumer protection laws.

4. Pricing

All prices displayed on the Luna Bloom Cosmetics website are listed in United States Dollars (USD) unless otherwise stated.

We make every reasonable effort to ensure that product prices, discounts, promotions, shipping charges, and other pricing information displayed on our website are accurate. However, despite our best efforts, pricing errors, typographical mistakes, technical errors, or inaccuracies may occasionally occur.

Luna Bloom Cosmetics reserves the right, at any time and without prior notice, to:

• Correct pricing errors, typographical errors, or inaccuracies;
• Modify product prices, shipping fees, promotional offers, discounts, or availability;
• Cancel or refuse any order placed using an incorrect or erroneous price;
• Correct calculation errors resulting from system, software, or technical malfunctions; and
• Limit or discontinue promotional offers at our sole discretion.

If a pricing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund for any amount paid. Where appropriate, we may also contact you with the option to confirm your order at the correct price before processing.

Applicable sales taxes, duties, customs charges, import fees, shipping costs, handling fees, or other governmental charges are calculated during checkout when applicable and are the responsibility of the customer unless otherwise required by law.

Prices displayed on our website are subject to change without prior notice and do not constitute a guarantee of future pricing.

Luna Bloom Cosmetics is not responsible for pricing discrepancies resulting from third-party platforms, browser caching, currency conversion services, technical issues, unauthorized website modifications, or temporary system errors.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

5. Orders

Once an order is placed, you will receive an order confirmation by email. An order confirmation does not guarantee acceptance of the order or product availability.

Luna Bloom Cosmetics reserves the right, at any time and at our discretion, to:

• Cancel suspicious, fraudulent, or high-risk orders;
• Refuse or cancel orders when necessary;
• Limit quantities purchased per customer, household, or order;
• Correct pricing, inventory, product, or technical errors;
• Cancel orders affected by supplier availability, fulfillment issues, or shipping restrictions;
• Request additional verification before processing an order.

If an order cannot be fulfilled, is cancelled, or is refused after payment has been received, we will issue a refund to the original payment method when applicable.

Customers are responsible for providing accurate billing, shipping, and contact information. Luna Bloom Cosmetics is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete customer information..

6. Payments

Luna Bloom Cosmetics securely processes payments through trusted third-party payment providers. Payment methods available at checkout may include, but are not limited to:

• Credit Cards
• Debit Cards
• Apple Pay
• Google Pay
• PayPal (when available)
• Other payment methods displayed during checkout

All payment transactions are encrypted and processed through secure payment gateways. Luna Bloom Cosmetics does not store, process, or have access to your complete credit card, debit card, or other sensitive payment information.

By placing an order, you represent and warrant that:

• You are authorized to use the payment method provided.
• All payment information submitted is accurate, complete, and current.
• You authorize Luna Bloom Cosmetics and its payment providers to charge the full amount of your purchase, including applicable taxes, shipping charges, and any other fees disclosed during checkout.

Luna Bloom Cosmetics reserves the right to refuse, cancel, or suspend any order or payment transaction if we reasonably believe the transaction is unauthorized, fraudulent, suspicious, violates these Terms & Conditions, or cannot be successfully processed by our payment providers.

Orders will not be processed or shipped until payment has been successfully authorized and received.

If a payment is declined, reversed, disputed, charged back, or otherwise fails, Luna Bloom Cosmetics reserves the right to cancel the order, suspend fulfillment, recover any outstanding amounts permitted by law, and take reasonable steps to protect against fraudulent or unauthorized activity.

Customers are responsible for ensuring that sufficient funds are available and that their payment information remains accurate and up to date. Luna Bloom Cosmetics is not responsible for delays or failed orders resulting from declined transactions, expired payment methods, banking issues, payment processor interruptions, or other circumstances beyond our reasonable control.

To the fullest extent permitted by applicable law, Luna Bloom Cosmetics shall not be liable for any losses, delays, or damages arising from payment processing errors, banking system interruptions, payment gateway outages, unauthorized access to third-party payment systems, or other issues beyond our reasonable control.

Nothing in this section limits any rights or protections that cannot be limited or excluded under applicable law.

7. Shipping & Order Fulfillment

Luna Bloom Cosmetics partners with trusted global suppliers to fulfill customer orders efficiently while maintaining our commitment to quality and customer satisfaction.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received.

Processing times may be longer during holidays, promotional events, or periods of unusually high order volume.

Shipping

Shipping times vary depending on the customer’s location, product availability, and selected shipping method.

Estimated delivery times generally range from:

• United States: 7–15 business days
• Canada: 7–20 business days
• Europe: 7–20 business days
• Australia & New Zealand: 8–20 business days
• Other International Destinations: 10–25 business days

These delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Tracking Information

Once your order has shipped, you will receive an email containing your tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

Multiple Shipments

If your order contains multiple products, items may arrive in separate packages depending on warehouse availability and supplier locations.

You will receive tracking information for each shipment when applicable.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country’s customs authorities.

These fees are not included in the product price or shipping charges.

Shipping Delays

While we work closely with our fulfillment partners and shipping carriers, Luna Bloom Cosmetics cannot guarantee delivery dates.

We are not responsible for delays caused by:

• Customs inspections
• Severe weather
• Natural disasters
• Postal service disruptions
• Carrier delays
• Government regulations
• High seasonal shipping volumes
• Events beyond our reasonable control

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be resent.

8. Returns & Refunds

At Luna Bloom Cosmetics, customer satisfaction is important to us. We strive to provide high-quality products and a positive shopping experience. Please review our Refund & Returns Policy for complete details regarding:

• Eligibility for returns and exchanges;
• Refund requests and processing;
• Damaged, defective, or incorrect items;
• Order cancellations;
• Non-returnable or non-refundable products;
• Shipping-related issues and delivery concerns; and
• The procedures and timeframes for requesting assistance.

By placing an order with Luna Bloom Cosmetics, you acknowledge that you have read, understood, and agreed to our Refund & Returns Policy, which forms part of these Terms & Conditions.

Refunds, replacements, or exchanges are granted solely in accordance with our published Refund & Returns Policy. Luna Bloom Cosmetics reserves the right to deny any request that does not meet the eligibility requirements outlined in that policy.

To the fullest extent permitted by applicable law, Luna Bloom Cosmetics shall not be responsible for refund requests arising from:

• Change of mind after purchase;
• Incorrect product selection by the customer;
• Failure to read product descriptions, specifications, ingredients, or compatibility information before purchasing;
• Delays caused by shipping carriers, customs authorities, weather conditions, or other events beyond our reasonable control;
• Improper use, misuse, abuse, or unauthorized modification of products after delivery; or
• Normal wear and tear or product deterioration resulting from improper storage or handling.

If you believe your order qualifies for a refund, replacement, or exchange, please contact us promptly with your order number and any supporting information or photographs requested so we can review your claim in accordance with our Refund & Returns Policy.

9. Product Use

Customers are responsible for reading and following all product instructions, warnings, ingredients, and usage recommendations provided by the manufacturer before using any product purchased from Luna Bloom Cosmetics.

We strongly recommend performing a patch test before using any skincare, cosmetic, beauty, wellness, or personal care product, especially if you have sensitive skin, allergies, or known medical conditions.

By purchasing products from Luna Bloom Cosmetics, you acknowledge that you are using them at your own discretion and are responsible for determining whether a product is suitable for your individual needs.

To the fullest extent permitted by applicable law, Luna Bloom Cosmetics shall not be liable for any injury, allergic reaction, irritation, adverse effect, illness, damages, or losses resulting from:

• Failure to follow product instructions or warnings;
• Misuse, abuse, or improper application of a product;
• Individual sensitivities or allergic reactions to ingredients;
• Pre-existing medical or skin conditions;
• Use of products in combination with other products or medications; or
• Any use of the product that is inconsistent with its intended purpose.

If you have allergies, sensitive skin, or a medical condition, we recommend consulting a qualified healthcare professional before using any cosmetic, skincare, wellness, or personal care product.

Nothing in these Terms & Conditions limits or excludes any rights that cannot be limited or excluded under applicable consumer protection laws.

10. Intellectual Property

AAll content, materials, and intellectual property displayed on or made available through the Luna Bloom Cosmetics website are protected by applicable copyright, trademark, trade dress, and other intellectual property laws.

Unless otherwise stated, all rights, title, and interest in the website and its content are owned by Luna Bloom Cosmetics or are used with the permission of their respective owners.

This includes, but is not limited to:

• The Luna Bloom Cosmetics name, logo, and branding;
• Trademarks, service marks, trade names, and business identifiers;
• Website design, layout, user interface, and overall appearance;
• Product descriptions, product titles, product collections, and written content;
• Graphics, photographs, illustrations, videos, icons, and digital artwork;
• Marketing materials, promotional content, advertisements, and social media content;
• Source code, website functionality, software, databases, and other proprietary materials; and
• Any other content published on this website.

Except as expressly permitted by applicable law or with our prior written consent, you may not:

• Copy, reproduce, modify, distribute, publish, transmit, display, perform, sell, license, or exploit any content from this website;
• Use our trademarks, branding, logos, or trade dress in any manner that may cause confusion or imply endorsement;
• Use any automated tools, bots, spiders, scrapers, or data-mining technologies to collect information from this website;
• Remove, alter, or obscure any copyright, trademark, or proprietary notices;
• Create derivative works based upon any content available on this website; or
• Use any content from this website for commercial purposes without our prior written permission.

Unauthorized use of any intellectual property belonging to Luna Bloom Cosmetics may violate copyright, trademark, unfair competition, and other applicable laws and may result in civil or criminal penalties where permitted by law.

Nothing in these Terms & Conditions grants any license, ownership interest, or other rights in any intellectual property belonging to Luna Bloom Cosmetics except for the limited right to access and use this website for lawful personal, non-commercial shopping purposes.

If you believe that any content on this website infringes your intellectual property rights, please contact us so we can promptly investigate the matter.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Luna Bloom Cosmetics, its owners, employees, affiliates, suppliers, partners, manufacturers, fulfillment providers, and service providers shall not be liable for any direct, indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to the use of this website, the purchase or use of any products, or the inability to use any products purchased from our store.

This limitation includes, but is not limited to, damages or losses arising from:

• Delayed shipments or delivery delays;
• Lost, stolen, or damaged packages during transit;
• Shipping carrier errors or service interruptions;
• Customs inspections, import duties, taxes, or customs delays;
• Weather events, natural disasters, pandemics, labor strikes, government actions, or other events beyond our reasonable control;
• Product availability or inventory shortages;
• Pricing errors, typographical errors, or inaccuracies in product information;
• Product color variations due to monitor or device settings;
• Allergic reactions, skin sensitivities, irritation, or adverse reactions;
• Misuse, abuse, improper storage, or improper application of products;
• Failure to follow product instructions, warnings, or manufacturer recommendations;
• Pre-existing medical conditions, skin conditions, or sensitivities;
• Results or performance that differ from individual expectations;
• Temporary or permanent interruption of website availability;
• Technical issues, software errors, viruses, malware, unauthorized access, or cyber-related incidents;
• Loss of data, loss of profits, loss of business opportunities, or loss of goodwill; and
• Any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind.

Customers are responsible for reviewing product descriptions, ingredients, specifications, usage instructions, warnings, and suitability before purchasing and using any product.

By purchasing from Luna Bloom Cosmetics, you acknowledge that the use of any product is at your own discretion and responsibility. Individual results may vary, and Luna Bloom Cosmetics does not guarantee specific outcomes or results from the use of any product.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the fullest extent permitted by applicable law, the total aggregate liability of Luna Bloom Cosmetics for any claim arising out of or relating to any purchase or use of this website or its products shall not exceed the total amount paid by the customer for the specific product giving rise to the claim.

12. Privacy

Your privacy is important to us, and Luna Bloom Cosmetics is committed to protecting your personal information.

When you place an order, create an account, subscribe to our newsletter, or otherwise interact with our website, we may collect certain personal information, including your name, email address, billing and shipping address, phone number, and payment-related information necessary to process your order and provide customer support.

We use this information to:

• Process and fulfill your orders;
• Provide shipping updates and order notifications;
• Respond to customer inquiries and support requests;
• Improve our products, services, and website experience;
• Prevent fraud, unauthorized transactions, and security threats;
• Comply with applicable legal and regulatory requirements; and
• Send promotional emails or marketing communications only where permitted by law or with your consent. You may unsubscribe from marketing communications at any time.

Payments are securely processed through trusted third-party payment providers. Luna Bloom Cosmetics does not store or have access to your complete credit card or payment information.

To fulfill your orders, certain personal information may be securely shared with trusted service providers, shipping carriers, payment processors, fulfillment partners, and technology providers solely for the purpose of operating our business and delivering your purchases. These third parties are required to use your information only as necessary to perform their services.

We implement reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

By using our website, you acknowledge and agree to the collection, use, storage, and processing of your information as described in our Privacy Policy.

For complete information regarding our privacy practices, your rights, cookies, data retention, and how we protect your information, please review our Privacy Policy.

13. Changes to These Terms

Luna Bloom Cosmetics reserves the right to modify, update, revise, replace, or discontinue these Terms & Conditions, or any portion thereof, at any time and without prior notice, to reflect changes in our business operations, products, services, legal requirements, or other operational needs.

Any modifications become effective immediately upon publication on this website unless a different effective date is expressly stated.

It is the customer’s responsibility to review these Terms & Conditions periodically for updates before using our website or placing an order. The “Last Updated” date at the top of this page indicates when these Terms & Conditions were most recently revised.

Your continued access to or use of this website, including browsing the website, creating an account, placing an order, or purchasing products after any changes have been posted, constitutes your acceptance of the revised Terms & Conditions.

If you do not agree with any updated Terms & Conditions, you must discontinue use of the website and refrain from placing additional orders.

Nothing in this section limits any rights or obligations that cannot be limited or excluded under applicable law.

14. Governing Law

These Terms & Conditions, your access to and use of the Luna Bloom Cosmetics website, and any purchases made through the website shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law principles.

To the fullest extent permitted by applicable law, any dispute, claim, controversy, or legal proceeding arising out of or relating to these Terms & Conditions, your use of the website, or the purchase or use of any products shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Nevada, United States, and you consent to the personal jurisdiction and venue of those courts.

Before initiating any legal action, both parties agree to make a good-faith effort to resolve any dispute through informal communication and negotiation.

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Any failure by Luna Bloom Cosmetics to enforce any provision of these Terms & Conditions shall not constitute a waiver of our right to enforce that provision or any other provision in the future.

Nothing in this section limits or excludes any mandatory rights or protections that consumers may have under applicable laws in their jurisdiction.

15. Contact Us

If you have any questions about these Terms & Conditions, your order, our policies, or your use of the Luna Bloom Cosmetics website, please contact us:

Luna Bloom Cosmetics
 Website: lunabloomcosmetics.com
 Email: lunabloomcosmetics.llc@gmail.com

We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, holidays, high order volume, or circumstances beyond our control.